FAQ – Frequently Asked Questions

FAQ – Frequently Asked Questions


1. What types of products does MYONPRO® offer?
We develop high-performance compression and protective clothing designed for high-intensity sports such as handball, rugby, basketball and volleyball.
Our products are designed to improve stability, power, and protection during explosive efforts and situations of physical contact.

2. Where are the products manufactured?
We work with factories specializing in technical sports textiles, selected for their expertise in compression materials, neoprene and protective materials.
They adhere to strict quality standards in terms of stitching, durability and precision.

3. How do I choose my size?
Each product has its own Size Guide directly on the product page, adapted according to the type of fabric (compression, neoprene or protective).
We recommend that you consult it before placing your order.

4. Do you make international deliveries?
Yes. We deliver to France, Spain and most European countries.
Delivery costs are calculated automatically at checkout, depending on the destination country.

5. What are the delivery times?
Delivery times vary depending on the country of delivery, but are generally as follows:

  • France and Spain: 2 to 6 business days

  • Rest of Europe: 4 to 8 business days

You can find all the details on the Delivery and Returns page.

6. Can I return a product?
Yes. Returns are accepted within 14 days , provided the product is unused and in perfect condition.
Please see the Delivery and Returns page for more information.

7. Can I exchange a product (change size)?
Yes, provided that the product is unused, with its labels and in its original packaging.
The request must be made within 14 days of receipt.

8. What payment methods do you accept?
We accept bank cards (Visa, Mastercard, etc.) as well as the payment methods available according to Shopify's configuration.

9. How to contact MYONPRO®?
You can write to us at info@myonpro.com
or use the contact form available on our website.
We will respond as soon as possible.

10. Will the products be available again if they are out of stock?
Yes. We regularly replenish our stocks and improve each new production run.
If an item is out of stock, we recommend that you activate the notification directly on the product page.